Frequently Asked Questions
Learn about Hugo Coffee RoastersDon’t see your answer below? Send us your questions today.
Who is Hugo Coffee Roasters?
Hugo Coffee is a female-founded & certified coffee roaster located in Park City, UT. We are on a mission to save animals by selling fantastic coffee nationwide. Our roastery is where we process ethically and sustainably harvested beans to produce the range of coffees we sell online, in grocery, and through other retail partners.
What exactly is the Hugo Coffee Roasters’ giveback program?
All of Hugo Coffee Roasters’ employees have two things in common; we love coffee and animals (not necessarily in that order). So in 2018, we married our passions and launched our animal rescue giveback program. We support small animal rescues and sanctuaries in many ways, primarily by holding weekly week-long online fundraisers whereby we donate $2.50 for every item sold online during the course of an entire week to a specific, small animal rescue or sanctuary. We know that these smaller rescues are volunteer-based, cash-strapped organizations that need help the most, and we want to have an immediate impact so they can continue to help animals of all species!
How does Hugo Coffee Roasters determine who to partner with?
Do you only give back to dog rescues?
Nope! Claudia’s handsome rescue dog, Hugo, is the inspiration behind the brand, but we want to help ALL animals! Through our giveback program, we have helped dogs, cats, cows, pigs, goats, chickens, bunnies, and many more species! We always say we don’t care what animals we are helping, as long as we are helping! Be sure to check out our sister brand Fluffy Cow Coffee to learn about how we help farm animals!
Where do you ship?
What is the shelf life of your coffee?
Which grocery stores carry Hugo Coffee?
Where do your coffee beans come from?
My organization is having a fundraising event. Can Hugo Coffee donate items for silent auction/live auction/raffles?
I am a wholesale buyer. How can I get Hugo Coffee Roasters’ products in my establishment?
You can fill out the form on our Wholesale page listed under ‘Coffee’ OR Contact us at: hello@hugo.coffee, and we can discuss pricing and shipping! We are open to opportunities throughout the 48 contiguous United States.
What coffee brewing mistakes do beginners make?
Brewing the perfect cup of coffee looks easy, right? If the barista at your local coffee shop can get it right day after day, cup after cup, surely you can too. While many coffee drinkers would agree that you can brew a great cup of coffee in the comfort of your own...
7 Rookie Coffee Mistakes You Don’t Want to Make
1.) Use Old Beans Coffee’s unique taste is derived from a variety of delicate aromatic compounds. These compounds are vulnerable to light and oxygen. The second a bean is ground into powder, a clock starts ticking. Opening the sealed bag your coffee comes in makes the...
7 Delicious Ways to Use Coffee Beans in the Kitchen
1.) Chocolate Covered Coffee Beans There can’t be an easier snack to make at home, and finding a tastier treat is pretty difficult. Have you ever been to a coffee shop that gave you a chocolate-covered coffee bean with your drink? Skip the drive and make these at...
Join the Hugo Pack & Save
Sign up for our monthly newsletter and Save 15% on your first order.
Contact Us
Woof you like to chat?
6420 N. Business Park Loop Rd, Suite D, Park City, UT 84098
(not open to the public, access by appt. only)